Freedom Forever Complaints in Florida — What Homeowners Report (2026)
Florida Freedom Forever customers report undisclosed dealer fees, systems that fall short of promised FPL and TECO savings, and aggressive door-to-door sales. FDUTPA gives you strong remedies.
Quick answer
Freedom Forever complaints in Florida most commonly involve undisclosed dealer fees that inflate GoodLeap loan balances by thousands of dollars, systems that fail to deliver promised FPL (Florida Power & Light) and TECO savings, and high-pressure door-to-door sales throughout Central and South Florida. Florida homeowners have a 3-day right to cancel door-to-door contracts and strong remedies under the Florida Deceptive and Unfair Trade Practices Act.
Freedom Forever has been aggressively expanding in Florida, targeting homeowners in the Orlando, Tampa, Miami, Fort Lauderdale, and Jacksonville metros. Florida's excellent sunshine and FPL's relatively high rates make solar financially compelling — but Freedom Forever's aggressive sales operations have generated a significant volume of complaints from Florida homeowners who say the promises made at the door didn't match their experience. Here's what Florida law provides.
The Dealer Fee Problem in Florida
Florida Freedom Forever homeowners who financed through GoodLeap or Mosaic are reporting the same dealer fee problem seen nationally: loan balances $10,000–$25,000 higher than the quoted system cost. The fee is collected by Freedom Forever from the lender at funding without clear disclosure to the borrower. Florida's FDUTPA prohibition on unfair and deceptive practices applies directly to this type of undisclosed fee. The CFPB has been scrutinizing solar loan disclosure practices nationally, and Florida homeowners have strong state-level options as well.
See the complete guide on solar loan dealer fee problems to understand how to identify a dealer fee in your own loan documents and what remedies are available.
FPL and TECO Savings Shortfalls
Florida homeowners — particularly those with FPL, TECO (Tampa Electric), Duke Energy Florida, and FPU — report that their electricity bills didn't drop as dramatically as Freedom Forever sales reps promised. Florida's net metering policy has been subject to ongoing legislative and regulatory battles, and sales reps who presented net metering savings without disclosing the ongoing regulatory uncertainty were giving an incomplete financial picture. Florida also has very high summer air conditioning loads that are often in the late afternoon and evening — after solar production peaks — which reduces the actual bill offset relative to simple projections.
Your Legal Rights in Florida
Florida's FDUTPA prohibits unfair or deceptive acts in commerce. False savings representations and undisclosed dealer fees both fall within FDUTPA's scope. FDUTPA allows recovery of actual damages and attorney's fees for successful claimants. The Florida AG Consumer Protection Division at myfloridalegal.com actively investigates solar complaints and has taken prior action against solar companies operating in the state.
Florida's Home Solicitation Sales Act provides a 3-day right to cancel for door-to-door contracts. Verify your installer's Florida contractor license at myfloridalicense.com — an unlicensed installation creates significant legal exposure for the company. Learn how to cancel a solar contract in Florida.
What to Do Next
Pull your FPL or TECO bills from before and after installation, check your loan for dealer fees, and get a free review at breakyoursolarcontract.com to identify your Florida FDUTPA options.
Need help reviewing a solar contract?
Use our free contract health check to organize your concerns and learn what documentation may matter.
Frequently asked questions
What are the most common Freedom Forever complaints in Florida?
Florida Freedom Forever complaints most commonly involve undisclosed GoodLeap dealer fees, FPL/TECO savings shortfalls, Florida net metering misrepresentation, and high-pressure door-to-door sales in Orlando, Tampa, and South Florida.
Can I cancel my Freedom Forever contract in Florida?
Florida's 3-day right of rescission applies to door-to-door contracts. After that, FDUTPA claims for dealer fee non-disclosure or savings misrepresentation may apply.
What is Florida's FDUTPA?
Florida's Deceptive and Unfair Trade Practices Act prohibits unfair or deceptive acts including undisclosed fees and false savings representations. It allows recovery of actual damages and attorney's fees.
How do I find my Freedom Forever dealer fee in Florida?
Compare your quoted system cost to your actual GoodLeap loan balance. The difference is typically the dealer fee. Check your loan documents for a 'dealer fee' or 'origination fee' line item.
How do I file a Freedom Forever complaint in Florida?
File with the Florida AG at myfloridalegal.com, DBPR at myfloridalicense.com for contractor issues, the BBB, and the CFPB.
Does Florida have good solar net metering?
Florida's net metering rules have been subject to ongoing legislative battles. If your savings projections assumed specific net metering credits without disclosing the regulatory uncertainty, that may support a FDUTPA misrepresentation claim.