GoodLeap Solar Loan Complaints in Texas — What Borrowers Report (2026)
Texas homeowners with GoodLeap solar loans report hidden dealer fees, interest capitalization surprises, and difficulty getting loan cancellations after contractor failures. Here is what the data shows.
Quick answer
GoodLeap (formerly Loanpal) solar loan complaints in Texas center on hidden dealer fees added to loan amounts without disclosure, interest capitalization during installation delays, and difficulty canceling loans after contractor failures. Texas homeowners report loan balances that are thousands higher than the quoted system price.
GoodLeap in Texas: The Lender Behind Many Solar Complaints
GoodLeap (formerly Loanpal) is one of the largest solar loan originators in the United States, financing installations for dozens of solar contractors operating in Texas. When those contractors fail to deliver — or when the loan terms don't match what was promised — GoodLeap is the company Texas homeowners end up fighting.
The CFPB complaint database shows a significant and growing number of GoodLeap complaints from Texas borrowers. The Texas AG's office has received complaints involving GoodLeap financing tied to deceptive solar sales practices. Understanding the specific complaint patterns is essential for any Texas homeowner with a GoodLeap loan.
Top GoodLeap Complaints from Texas Borrowers
1. Dealer Fees Not Disclosed at Closing
The most common GoodLeap complaint in Texas involves dealer fees — charges added to the loan principal that were not clearly itemized or explained at closing. These fees can add thousands of dollars to the loan balance, increasing both the monthly payment and the total interest paid over the life of the loan. Many Texas borrowers report that they only discovered these fees when they requested a loan payoff statement months or years later.
2. Interest Capitalization During Installation
GoodLeap loans typically include an interest-only period during installation and interconnection. What many Texas borrowers weren't told: during this period, accrued interest is added to the principal balance (capitalized), meaning you start paying interest on a higher number than you originally borrowed. For installations that dragged on for months, this capitalization can add thousands to the loan balance.
3. Loans That Survived Contractor Bankruptcies
Several solar contractors who originated GoodLeap loans in Texas have since gone bankrupt — including Pink Energy (formerly Power Home Solar) and others. Texas homeowners report that GoodLeap continued to collect loan payments even after the installing contractor went out of business, leaving them with a loan for a system that was never completed, never properly warranted, or never turned on.
4. Difficulty Cancelling Loans After Contractor Failure
Under the FTC Holder Rule, borrowers have the right to assert against a lender any claims or defenses they have against the seller. This means if your solar contractor defrauded you or failed to deliver, you may be able to stop paying GoodLeap and demand cancellation. However, Texas homeowners report that GoodLeap resists these claims aggressively and rarely cancels loans voluntarily.
Texas Legal Protections for GoodLeap Borrowers
FTC Holder Rule
Any GoodLeap loan contract must include an FTC Holder Notice. If it does, you can assert against GoodLeap any claims you have against the solar contractor — including fraud, misrepresentation, and failure to deliver. This is your most powerful tool if your contractor went bankrupt or failed to complete your installation.
Texas Finance Code Protections
The Texas Finance Code regulates consumer loans and requires clear disclosure of all fees and terms. If GoodLeap failed to properly disclose dealer fees or interest capitalization terms, you may have a claim under the Texas Finance Code.
CFPB Complaints
File a complaint with the Consumer Financial Protection Bureau at consumerfinance.gov/complaint. The CFPB has jurisdiction over GoodLeap as a consumer lender and has taken enforcement action against solar lenders for deceptive practices.
What Texas GoodLeap Borrowers Should Do Right Now
- Request a complete loan history showing all fees, capitalized interest, and payment application
- Check your loan contract for the FTC Holder Notice
- File a CFPB complaint documenting every undisclosed fee
- File a Texas AG complaint if you believe the contractor misrepresented the loan terms
- Get a free contract review to understand your options under the FTC Holder Rule
Related Resources
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Frequently asked questions
What is a GoodLeap dealer fee?
A dealer fee is a markup added to your loan amount by the solar installer — not the equipment cost. GoodLeap allows installers to add dealer fees of 20-40% on top of the system price, which is often not disclosed to homeowners at signing.
Can I cancel a GoodLeap loan in Texas?
You can cancel within 3 business days under the FTC cooling-off rule. After that, cancellation requires proving misrepresentation or contractor failure. Texas does not have a state-specific solar loan cancellation law.
What happens to my GoodLeap loan if the solar company goes bankrupt?
Your loan obligation continues even if the installer goes bankrupt. GoodLeap is a separate lender. You may have grounds to dispute the loan if the system was never installed or doesn't perform as promised.
How do I file a complaint against GoodLeap in Texas?
File with the Texas Office of Consumer Credit Commissioner (OCCC), the CFPB at consumerfinance.gov/complaint, and the BBB. Include all loan documents and communications.