Sunrun Complaints in Georgia — What Homeowners Report (2026)
Georgia Sunrun customers report aggressive Atlanta suburb sales, Georgia Power savings shortfalls, and long-term leases that complicate home sales. Here's what Georgia law gives you.
Quick answer
Sunrun complaints in Georgia most commonly involve solar lease and PPA agreements that fail to deliver promised Georgia Power bill reductions, high-pressure door-to-door sales in Atlanta suburbs and Savannah, and 20-25 year lease agreements that complicate home sales in Georgia's competitive real estate markets. Georgia homeowners have a 3-day right to cancel door-to-door contracts and strong remedies under the Georgia Fair Business Practices Act, which allows up to triple damages for intentional violations.
Sunrun has been aggressively expanding in Georgia, targeting homeowners in Atlanta suburbs, Savannah, Augusta, and Macon with door-to-door sales teams. Georgia Power's rising rates and the state's decent sunshine make solar attractive, but the savings promises being made don't always match what Georgia homeowners actually experience after installation. Here's what Georgia law gives Sunrun customers who feel misled.
What Georgia Sunrun Customers Are Reporting
Sunrun complaints from Georgia homeowners most commonly involve Georgia Power bills that haven't dropped as dramatically as promised. Georgia's humid subtropical climate means air conditioning drives very high summer electricity demand — but air conditioning loads are typically in the late afternoon and evening, after solar production has peaked. Sales projections that assume all your electricity usage is offset by solar production don't account for this timing mismatch, which can significantly reduce actual savings relative to projections.
Georgia Power's net metering program offers credits for exported solar power, but at less than full retail rates in some tariff designs. Sales reps who present net metering as "selling power back at your full rate" may be misrepresenting the economics. See how solar savings misrepresentation claims work in practice.
Lease complications are a growing issue in Georgia's fast-growing real estate markets. Atlanta suburbs like Alpharetta, Johns Creek, Peachtree City, and Marietta are seeing Sunrun lease complications when homeowners try to sell — buyers who won't assume the lease, buyout costs of $15,000–$25,000, and closings that get delayed or derailed. Learn more about selling a house with a solar lease.
Your Legal Rights in Georgia
Georgia's Fair Business Practices Act (FBPA) prohibits unfair or deceptive acts in consumer transactions. False savings representations, net metering misrepresentation, and misleading statements about the ease of exiting the contract can all constitute FBPA violations. For intentional violations, the FBPA allows recovery of actual damages plus up to three times damages, plus attorney's fees — making Georgia solar cases viable for contingency representation. See the Georgia solar consumer rights guide for more detail.
Georgia's Home Solicitation Sales Act provides a 3-business-day cancellation right for door-to-door contracts. File with the Georgia AG at consumer.georgia.gov, the BBB, and the CFPB. Learn how to cancel a solar contract in Georgia.
What to Do Next
Pull your Georgia Power bills from before and after installation and compare to your Sunrun contract projections. Get a free review at breakyoursolarcontract.com to identify your Georgia FBPA options.
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Frequently asked questions
What are the most common Sunrun complaints in Georgia?
Georgia Sunrun complaints most commonly involve Georgia Power savings shortfalls, lease complications in Atlanta suburban real estate markets, net metering misrepresentation, and high-pressure door-to-door sales.
Can I cancel my Sunrun lease in Georgia?
Georgia's 3-day right to cancel applies to door-to-door contracts. After that, FBPA misrepresentation claims — including potential triple damages for intentional violations — may apply.
How does Georgia Power net metering work?
Georgia Power's Sunny Georgia program credits excess solar production at below-retail rates. If your sales rep presented net metering as full retail rate credits, that misrepresentation may support a FBPA claim.
How does a Sunrun lease affect selling my Georgia home?
Sunrun leases must transfer to buyers or be bought out ($15,000-$25,000 typical). Fast-moving Atlanta suburban markets create complications when buyers won't assume the lease.
How do I file a Sunrun complaint in Georgia?
File with the Georgia AG at consumer.georgia.gov, the BBB, and the CFPB for financing complaints.
What is Georgia's Fair Business Practices Act?
Georgia's FBPA prohibits unfair or deceptive acts in consumer transactions. For intentional violations, it allows actual damages plus up to triple damages and attorney's fees.