ADT Solar Complaints
& Consumer Watchdog Report
1,245 BBB complaints. 134 CFPB filings. Real homeowners. Real problems. Find out if you have options.
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About ADT Solar
ADT Solar (formerly Sunpro Solar) leverages the ADT brand name in door-to-door solar sales, which consumer advocates have criticized as misleading since the solar division operates largely independently. Complaints frequently cite sales representatives who imply the solar product is an extension of customers' existing ADT security relationship.
Founded 2008 · Operating in 17 states
Most Common ADT Solar Complaints
Patterns identified from BBB filings, CFPB reports, and consumer submissions.
- 1Aggressive door-to-door sales tactics using ADT brand trust
- 2Sales reps implying solar is part of existing ADT security package
- 3System performance falling 30-40% below sales estimates
- 4Lengthy contract cancellation processes with multiple hurdles
- 5Installation quality issues from rapid expansion into solar
- 6Customer service transferring between ADT and solar divisions endlessly
Recognize any of these? If your experience matches these complaint patterns, you may have grounds to challenge your contract.
Check If You QualifyGovernment & Legal Actions
FTC warnings regarding brand confusion between ADT security and ADT Solar divisions (2023). Multiple state consumer protection offices have received complaints about door-to-door sales misrepresentation.
Source: State AG offices, FTC, CFPB public records
States Where ADT Solar Operates
Click a state to see local complaint data and consumer resources.
Cities with ADT Solar Complaints
Frequently Asked Questions
ADT Solar Complaints by State
ADT Solar Complaints by City
Thousands of Homeowners Have Gotten Out of
Bad ADT Solar Contracts
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