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Freedom Forever Complaints

BBB: BActiveFounded 2011

Freedom Forever Complaint Summary

1,534
BBB Complaints
98
CFPB Complaints
B
BBB Rating
Active
Status

About Freedom Forever

Freedom Forever positions itself as a solar installation company with a unique 25-year production guarantee. However, numerous consumers have reported issues with how production shortfalls are calculated and compensated. The company relies heavily on subcontractors, which has led to inconsistent installation quality across markets.

Most Common Complaints

  • 25-year production guarantee disputes over measurement methodology
  • Subcontractor quality issues with installation workmanship
  • Extended delays between contract signing and system activation
  • Communication blackouts during permitting and inspection phases
  • Roof damage from installations performed by third-party crews
  • Change orders adding unexpected costs after initial agreement
  • Monitoring system inaccuracies masking underperformance

Attorney General Actions

California CSLB investigations into subcontractor licensing compliance (2023). Nevada AG consumer complaints regarding installation delays exceeding 12 months.

States Where Active

CAAZNVTXFLCONMUTORWAIDNCSCGAVAIL

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