ION Solar Complaint Summary
876
BBB Complaints
54
CFPB Complaints
B
BBB Rating
Active
Status
About ION Solar
ION Solar is a Utah-based residential solar installer that has expanded rapidly through an aggressive door-to-door sales model. Consumer complaints frequently cite discrepancies between verbal sales promises and written contract terms, particularly regarding energy savings projections and financing costs.
Most Common Complaints
- Door-to-door sales pressure tactics in suburban neighborhoods
- Energy production estimates significantly exceeding actual output
- Contract terms differing from verbal sales promises
- Installation damage to roof tiles and shingles
- Slow warranty claim processing for inverter failures
- Misleading utility rate increase projections
Attorney General Actions
Utah Division of Consumer Protection complaints regarding sales practices (2023). Nevada consumer protection office reviewing door-to-door sales complaints.
States Where Active
UTAZNVTXCONMIDCAFL
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