Consumer Watchdog ReportBBB: C

Lumio Complaints
& Consumer Watchdog Report

987 BBB complaints. 67 CFPB filings. Real homeowners. Real problems. Find out if you have options.

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987
BBB Complaints
67
CFPB Filings
C
BBB Rating
2014
Year Founded

About Lumio

Lumio (formerly known as Smart Energy Today, Vive Solar, and other names) has been the subject of widespread consumer complaints about aggressive door-to-door sales tactics. The company has operated under multiple brand names, which consumer advocates say makes it difficult for customers to research the company's track record before signing contracts.

Founded 2014 · Operating in 13 states

Most Common Lumio Complaints

Patterns identified from BBB filings, CFPB reports, and consumer submissions.

  • 1Extremely aggressive door-to-door sales targeting elderly homeowners
  • 2Sales representatives refusing to leave property when asked
  • 3Verbal promises of savings not matching written contract terms
  • 4Rapid company name changes creating confusion about corporate identity
  • 5Installation delays exceeding 6 months with no communication
  • 6High-pressure tactics to sign before end of sales visit

Recognize any of these? If your experience matches these complaint patterns, you may have grounds to challenge your contract.

Check If You Qualify

Government & Legal Actions

Multiple state consumer protection complaints regarding door-to-door sales practices. Utah Division of Consumer Protection warnings about high-pressure solar sales (2023). Idaho AG consumer alert on door-to-door solar companies.

Source: State AG offices, FTC, CFPB public records

States Where Lumio Operates

Click a state to see local complaint data and consumer resources.

Frequently Asked Questions

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