Lumio Complaint Summary
987
BBB Complaints
67
CFPB Complaints
C
BBB Rating
Active
Status
About Lumio
Lumio (formerly known as Smart Energy Today, Vive Solar, and other names) has been the subject of widespread consumer complaints about aggressive door-to-door sales tactics. The company has operated under multiple brand names, which consumer advocates say makes it difficult for customers to research the company's track record before signing contracts.
Most Common Complaints
- Extremely aggressive door-to-door sales targeting elderly homeowners
- Sales representatives refusing to leave property when asked
- Verbal promises of savings not matching written contract terms
- Rapid company name changes creating confusion about corporate identity
- Installation delays exceeding 6 months with no communication
- High-pressure tactics to sign before end of sales visit
Attorney General Actions
Multiple state consumer protection complaints regarding door-to-door sales practices. Utah Division of Consumer Protection warnings about high-pressure solar sales (2023). Idaho AG consumer alert on door-to-door solar companies.
States Where Active
CAAZNVTXFLUTCOIDORWANCSCGA
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