Palmetto Solar Complaint Summary
1,123
BBB Complaints
112
CFPB Complaints
C
BBB Rating
Active
Status
About Palmetto Solar
Palmetto Solar markets itself as a technology-forward solar company but has accumulated significant complaints about installation delays and customer service responsiveness. The company's reliance on subcontractors for installation has created communication gaps that leave customers uncertain about project timelines and status.
Most Common Complaints
- Extended installation delays of 4-8 months
- Customer service response times exceeding weeks
- System monitoring app frequently inaccurate or offline
- Subcontractor communication gaps during installation
- Permit delays blamed on customer rather than company
- Difficulty canceling contracts within cooling-off period
Attorney General Actions
South Carolina consumer protection complaints regarding installation delays and service failures (2023). Florida AG consumer complaints about misrepresented timelines.
States Where Active
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