Powur Complaint Summary
734
BBB Complaints
56
CFPB Complaints
B
BBB Rating
Active
Status
About Powur
Powur operates as a solar marketplace platform using a network of independent sales consultants and installation partners. Critics have compared its sales model to multi-level marketing, where consultants earn commissions for recruiting other salespeople. This distributed model creates accountability challenges when customers experience installation or performance issues.
Most Common Complaints
- MLM-style sales force with minimal solar training
- Independent consultants making unverifiable savings claims
- Accountability gaps between Powur platform and local installers
- Project management failures during handoff between parties
- System designs not optimized for customer-specific conditions
- Difficulty identifying responsible party when issues arise
Attorney General Actions
FTC review of MLM-adjacent solar sales models (2023). Multiple state consumer protection inquiries regarding independent consultant oversight.
States Where Active
CAAZNVTXFLNJCTMANYCOMDORWAUTNCGAVAIL
Having Problems with Powur?
Our partner attorneys offer free, no-obligation reviews of solar contracts.