How many complaints does Solar Mosaic / Mosaic have?

Solar Mosaic / Mosaic has 1,234 BBB complaints and 756 CFPB complaints.

Can I get out of my Solar Mosaic / Mosaic contract?

Many homeowners have successfully exited Solar Mosaic / Mosaic contracts. A free contract review can determine your options.

Consumer Watchdog ReportBBB: B

Solar Mosaic / Mosaic Complaints
& Consumer Watchdog Report

1,234 BBB complaints. 756 CFPB filings. Real homeowners. Real problems. Find out if you have options.

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1,234

BBB Complaints

756

CFPB Filings

BBB Rating

2010

Year Founded

About Solar Mosaic / Mosaic

Mosaic is a major solar financing company that provides loans through a network of solar installation dealers. Consumers have filed numerous CFPB complaints about hidden dealer fees, unclear loan terms, and difficulties with property sales due to UCC fixture filings. The company's tablet-based signing process has been criticized for not giving borrowers adequate time to review terms.

Founded 2010 · Operating in 22 states

Most Common Solar Mosaic / Mosaic Complaints

Patterns identified from BBB filings, CFPB reports, and consumer submissions.

1Hidden dealer fees adding 20-35% to total loan cost
2Loan documents signed on tablet without adequate review time
3Payment escalation terms not prominently disclosed
4Difficulty obtaining payoff statements for refinancing
5UCC-1 fixture filings creating title complications for home sales
6Customer service outsourced with limited authority to resolve issues

Recognize any of these? If your experience matches these complaint patterns, you may have grounds to challenge your contract.

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Government & Legal Actions

CFPB review of solar lending practices (2023). California DFPI investigation into dealer fee disclosures. Connecticut Department of Banking review of solar loan marketing materials.

Source: State AG offices, FTC, CFPB public records