Sunlight Financial complaints, reviews, and consumer resources
Sunlight Financial was a major solar loan provider that went bankrupt in 2023, leaving tens of thousands of borrowers uncertain about who services their loans and how to resolve disputes. The bankruptcy has created significant confusion as loan portfolios have been sold to various servicers, often without clear notification to borrowers.
Common complaint themes
- Loan servicing disruptions during bankruptcy proceedings
- Inability to obtain payoff quotes or account statements
- Automated payments continuing despite company bankruptcy
- Loan portfolio sold to unfamiliar servicers without notification
- Customer data security concerns during asset liquidation
- No clear point of contact for existing borrowers
Research next steps
Collect your contract, sales proposal, financing documents, utility bills, and communications before deciding what action is appropriate.