ACQUIRED — Original Contracts TransferredBBB: B

Sunpro Solar / ADT Solar Complaints
& Consumer Watchdog Report

892 BBB complaints. 78 CFPB filings. Real homeowners. Real problems. Find out if you have options.

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892
BBB Complaints
78
CFPB Filings
B
BBB Rating
2008
Year Founded

About Sunpro Solar / ADT Solar

Sunpro Solar was acquired by ADT and rebranded as ADT Solar. During the transition, many customers experienced service disruptions, lost records, and confusion about warranty coverage. Complaints filed under the Sunpro name remain unresolved in many cases, with customers directed to ADT Solar for issues predating the acquisition.

Founded 2008 · Operating in 13 states

Most Common Sunpro Solar / ADT Solar Complaints

Patterns identified from BBB filings, CFPB reports, and consumer submissions.

  • 1Brand transition confusion between Sunpro and ADT Solar identities
  • 2Pre-acquisition complaints unresolved after ADT takeover
  • 3Installation quality inconsistent across geographic regions
  • 4Customer records lost or mishandled during company transition
  • 5Warranty coverage gaps during brand changeover period
  • 6Sales practices changing without existing customer notification

Recognize any of these? If your experience matches these complaint patterns, you may have grounds to challenge your contract.

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Government & Legal Actions

Louisiana AG consumer complaints regarding installation quality (2022). Texas consumer protection office reviewing brand transition impacts on existing customers.

Source: State AG offices, FTC, CFPB public records

States Where Sunpro Solar / ADT Solar Operates

Click a state to see local complaint data and consumer resources.

Cities with Sunpro Solar / ADT Solar Complaints

Frequently Asked Questions

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