Solar Complaint Watchdog — Connecticut
Solar Complaints in Connecticut
Know Your CT Rights
Connecticut's AG has been among the most active nationally in solar enforcement, issuing cease-and-desist orders against companies making misleading savings claims and investigating door-to-door sales abuses.
#16
Solar Market Rank (US)
4+
Cities Monitored
8+
Companies Tracked
Free
Contract Review
Top Solar Complaints in Connecticut
- !Monthly payment higher than pre-solar electric bill
- !Salesperson promised savings that never materialized
- !Federal tax credit not applied — loan balance increased
- !System producing 20–40% less than projected
- !Connecticut solar company unreachable after installation
- !Escalator clauses never disclosed at signing
- !Roof damage or liens discovered during home sale
CT State Law Is On Your Side
Connecticut homeowners have real legal options. Here are the key statutes that apply to solar contract disputes:
- Connecticut Unfair Trade Practices Act (CUTPA)
- Connecticut Home Solicitation Sales Act
- Connecticut Green Bank Solar Regulations
File with the Connecticut AG Consumer Protection Department, PURA for utility-related issues, or the Connecticut Green Bank for incentive program complaints.
Solar Companies Active in Connecticut
Click any company to see full complaint history, AG actions, and your options.
Sunrun
BBB: B
2,847
BBB complaints
Top Complaints
- System underperformance compared to sales projections
- Lease escalator clauses not clearly disclosed at signing
Vivint Solar / NRG Energy
BBB: B+ACQUIRED
1,923
BBB complaints
Top Complaints
- Service quality decline after Sunrun acquisition
- Warranty claims unresolved for months after company transition
SunPower
BBB: A+BANKRUPT
1,876
BBB complaints
Top Complaints
- Warranty claims in limbo following Chapter 11 bankruptcy filing
- Premium pricing not reflected in system performance or service quality
ADT Solar
BBB: B
1,245
BBB complaints
Top Complaints
- Aggressive door-to-door sales tactics using ADT brand trust
- Sales reps implying solar is part of existing ADT security package
Momentum Solar
BBB: C
1,678
BBB complaints
Top Complaints
- High-pressure sales tactics with artificial urgency and expiring deals
- Significant energy production shortfalls versus written estimates
Sunnova Energy
BBB: B
1,345
BBB complaints
Top Complaints
- Dealer-installed systems with no direct Sunnova quality oversight
- Lease buyout amounts significantly exceeding fair market value
1,567
BBB complaints
Top Complaints
- Installation timelines extending 6-12 months past promised dates
- Unilateral price changes after contract signing
Palmetto Solar
BBB: C
1,123
BBB complaints
Top Complaints
- Extended installation delays of 4-8 months
- Customer service response times exceeding weeks
Grounds to Cancel Your Connecticut Solar Contract
- FTC 3-day right of rescission not honored at signing
- Misrepresentation of projected energy savings
- Undisclosed escalator clauses in your contract
- Truth in Lending Act (TILA) violations in financing documents
- System performance below contractual guarantees
- Solar company bankruptcy or change of ownership
- Deceptive sales practices under state consumer protection law
Key Regulatory Agencies in Connecticut
Connecticut AG OfficePURAConnecticut Green BankCT DCP
Frequently Asked Questions — Connecticut
Related Articles for Connecticut Homeowners
foundationThe Most Complained-About Solar Companies in America (2026)We analyzed BBB complaints, CFPB filings, and state AG actions to rank the solar companies generating the most consumer complaints in 2026.foundationHow to File a Solar Complaint That Actually Gets ResultsMost solar complaints go nowhere because they're filed wrong. Here's the step-by-step process that actually gets companies to respond and regulators to act.foundationSolar Company Red Flags: What to Look For Before You SignBefore you sign a solar contract, learn the 12 warning signs that separate legitimate installers from companies that will leave you with regret and a bad roof.foundationThe 10 Most Common Solar Complaints and What They MeanFrom underperforming systems to roof leaks, these are the 10 complaints we see most often from solar homeowners — and what each one signals about your situation.
Free — Connecticut Homeowners
Find Out If You Have a Case
Our partner attorneys review Connecticut solar contracts for free. No obligation.
Get Free Contract Review File a Complaint 100% Free, No Obligation
Connecticut-Licensed Attorneys
Results in 30–90 Days
Net Metering in Connecticut
Net metering transitioning to tariff-based compensation for new systems