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Solar Complaint Watchdog — District of Columbia

Solar Complaints in District of Columbia
Know Your DC Rights

DC's AG has been active in clean energy consumer protection, particularly regarding the Solar for All program and community solar sales practices.

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Top Solar Complaints in District of Columbia

  • !Monthly payment higher than pre-solar electric bill
  • !Salesperson promised savings that never materialized
  • !Federal tax credit not applied — loan balance increased
  • !System producing 20–40% less than projected
  • !District of Columbia solar company unreachable after installation
  • !Escalator clauses never disclosed at signing
  • !Roof damage or liens discovered during home sale

DC State Law Is On Your Side

District of Columbia homeowners have real legal options. Here are the key statutes that apply to solar contract disputes:

  • DC Consumer Protection Procedures Act
  • DC Clean Energy DC Omnibus Act
  • DC Solar for All Program

File with the DC AG Consumer Protection Office, the DC PSC, or the DC Department of Energy and Environment (DOEE).

Grounds to Cancel Your District of Columbia Solar Contract

  • FTC 3-day right of rescission not honored at signing
  • Misrepresentation of projected energy savings
  • Undisclosed escalator clauses in your contract
  • Truth in Lending Act (TILA) violations in financing documents
  • System performance below contractual guarantees
  • Solar company bankruptcy or change of ownership
  • Deceptive sales practices under state consumer protection law

Key Regulatory Agencies in District of Columbia

DC AG OfficeDC PSCDC DOEE

Frequently Asked Questions — District of Columbia

Free — District of Columbia Homeowners

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