Solar Complaint Watchdog — Florida
Solar Complaints in Florida
Know Your FL Rights
Florida's AG has increased solar enforcement following rapid market growth, particularly targeting misleading savings claims and high-pressure door-to-door sales. The state's 3-day cooling-off period for home solicitation sales is frequently invoked.
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Solar Market Rank (US)
8+
Cities Monitored
8+
Companies Tracked
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Contract Review
Top Solar Complaints in Florida
- !Monthly payment higher than pre-solar electric bill
- !Salesperson promised savings that never materialized
- !Federal tax credit not applied — loan balance increased
- !System producing 20–40% less than projected
- !Florida solar company unreachable after installation
- !Escalator clauses never disclosed at signing
- !Roof damage or liens discovered during home sale
FL State Law Is On Your Side
Florida homeowners have real legal options. Here are the key statutes that apply to solar contract disputes:
- Florida Deceptive and Unfair Trade Practices Act (FDUTPA)
- Florida Solar Rights Act (163.04)
- Florida Home Solicitation Sale Act
- Florida Contractor Licensing Statutes
File with the Florida AG Consumer Protection Division, the Florida Department of Business and Professional Regulation (DBPR) for contractor issues, or the Florida Office of Financial Regulation for financing disputes.
Solar Companies Active in Florida
Click any company to see full complaint history, AG actions, and your options.
Sunrun
BBB: B
2,847
BBB complaints
Top Complaints
- System underperformance compared to sales projections
- Lease escalator clauses not clearly disclosed at signing
Vivint Solar / NRG Energy
BBB: B+ACQUIRED
1,923
BBB complaints
Top Complaints
- Service quality decline after Sunrun acquisition
- Warranty claims unresolved for months after company transition
Freedom Forever
BBB: B
1,534
BBB complaints
Top Complaints
- 25-year production guarantee disputes over measurement methodology
- Subcontractor quality issues with installation workmanship
SunPower
BBB: A+BANKRUPT
1,876
BBB complaints
Top Complaints
- Warranty claims in limbo following Chapter 11 bankruptcy filing
- Premium pricing not reflected in system performance or service quality
ADT Solar
BBB: B
1,245
BBB complaints
Top Complaints
- Aggressive door-to-door sales tactics using ADT brand trust
- Sales reps implying solar is part of existing ADT security package
Momentum Solar
BBB: C
1,678
BBB complaints
Top Complaints
- High-pressure sales tactics with artificial urgency and expiring deals
- Significant energy production shortfalls versus written estimates
Sunnova Energy
BBB: B
1,345
BBB complaints
Top Complaints
- Dealer-installed systems with no direct Sunnova quality oversight
- Lease buyout amounts significantly exceeding fair market value
Lumio
BBB: C
987
BBB complaints
Top Complaints
- Extremely aggressive door-to-door sales targeting elderly homeowners
- Sales representatives refusing to leave property when asked
Grounds to Cancel Your Florida Solar Contract
- FTC 3-day right of rescission not honored at signing
- Misrepresentation of projected energy savings
- Undisclosed escalator clauses in your contract
- Truth in Lending Act (TILA) violations in financing documents
- System performance below contractual guarantees
- Solar company bankruptcy or change of ownership
- Deceptive sales practices under state consumer protection law
Key Regulatory Agencies in Florida
Florida AG OfficeDBPRFlorida PSCFlorida Office of Financial Regulation
Frequently Asked Questions — Florida
Related Articles for Florida Homeowners
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