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Solar Complaint Watchdog — Maryland

Solar Complaints in Maryland
Know Your MD Rights

Maryland's AG and the Office of the Attorney General Consumer Protection Division have investigated solar sales practices, particularly regarding door-to-door solicitations and misleading savings projections.

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Solar Market Rank (US)
4+
Cities Monitored
8+
Companies Tracked
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Contract Review

Top Solar Complaints in Maryland

  • !Monthly payment higher than pre-solar electric bill
  • !Salesperson promised savings that never materialized
  • !Federal tax credit not applied — loan balance increased
  • !System producing 20–40% less than projected
  • !Maryland solar company unreachable after installation
  • !Escalator clauses never disclosed at signing
  • !Roof damage or liens discovered during home sale

MD State Law Is On Your Side

Maryland homeowners have real legal options. Here are the key statutes that apply to solar contract disputes:

  • Maryland Consumer Protection Act
  • Maryland Home Improvement Law
  • Maryland Renewable Energy Portfolio Standard

File with the Maryland AG Consumer Protection Division, the Maryland Home Improvement Commission (MHIC), or the Maryland PSC for utility interconnection issues.

Solar Companies Active in Maryland

Click any company to see full complaint history, AG actions, and your options.

Sunrun
BBB: B
2,847
BBB complaints

Top Complaints

  • System underperformance compared to sales projections
  • Lease escalator clauses not clearly disclosed at signing
1,923
BBB complaints

Top Complaints

  • Service quality decline after Sunrun acquisition
  • Warranty claims unresolved for months after company transition
SunPower
BBB: A+BANKRUPT
1,876
BBB complaints

Top Complaints

  • Warranty claims in limbo following Chapter 11 bankruptcy filing
  • Premium pricing not reflected in system performance or service quality
ADT Solar
BBB: B
1,245
BBB complaints

Top Complaints

  • Aggressive door-to-door sales tactics using ADT brand trust
  • Sales reps implying solar is part of existing ADT security package
1,678
BBB complaints

Top Complaints

  • High-pressure sales tactics with artificial urgency and expiring deals
  • Significant energy production shortfalls versus written estimates
1,345
BBB complaints

Top Complaints

  • Dealer-installed systems with no direct Sunnova quality oversight
  • Lease buyout amounts significantly exceeding fair market value
1,567
BBB complaints

Top Complaints

  • Installation timelines extending 6-12 months past promised dates
  • Unilateral price changes after contract signing
1,123
BBB complaints

Top Complaints

  • Extended installation delays of 4-8 months
  • Customer service response times exceeding weeks

Grounds to Cancel Your Maryland Solar Contract

  • FTC 3-day right of rescission not honored at signing
  • Misrepresentation of projected energy savings
  • Undisclosed escalator clauses in your contract
  • Truth in Lending Act (TILA) violations in financing documents
  • System performance below contractual guarantees
  • Solar company bankruptcy or change of ownership
  • Deceptive sales practices under state consumer protection law

Key Regulatory Agencies in Maryland

Maryland AG OfficeMaryland MHICMaryland PSCMaryland Energy Administration

Frequently Asked Questions — Maryland

Free — Maryland Homeowners

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Net Metering in Maryland

Full retail net metering with aggregate cap of 3,000 MW

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