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Solar Complaints in Massachusetts

The Massachusetts AG has issued consumer advisories about solar sales practices and has authority under the strong Chapter 93A consumer protection statute to pursue treble damages. The state has investigated door-to-door solar sales extensively.

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Net metering with capacity caps varying by utility
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Key Regulatory Agencies in Massachusetts

Massachusetts AG OfficeMass DOERMassachusetts DPU

Relevant Consumer Protection Laws

  • Massachusetts Consumer Protection Act (Chapter 93A)
  • Massachusetts Home Improvement Contractor Law
  • Massachusetts SMART Program Regulations

How to File a Complaint in Massachusetts

File with the Massachusetts AG Consumer Protection Division, the Massachusetts Home Improvement Contractor Program, or the Department of Public Utilities (DPU).

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