Solar Complaint Watchdog — New Jersey
Solar Complaints in New Jersey
Know Your NJ Rights
New Jersey's AG has been one of the most aggressive in solar enforcement, filing lawsuits against Momentum Solar and other companies for Consumer Fraud Act violations. The state's strong consumer protection laws provide significant leverage for solar complaints.
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Solar Market Rank (US)
6+
Cities Monitored
8+
Companies Tracked
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Contract Review
Top Solar Complaints in New Jersey
- !Monthly payment higher than pre-solar electric bill
- !Salesperson promised savings that never materialized
- !Federal tax credit not applied — loan balance increased
- !System producing 20–40% less than projected
- !New Jersey solar company unreachable after installation
- !Escalator clauses never disclosed at signing
- !Roof damage or liens discovered during home sale
NJ State Law Is On Your Side
New Jersey homeowners have real legal options. Here are the key statutes that apply to solar contract disputes:
- New Jersey Consumer Fraud Act (CFA)
- New Jersey Home Solicitation Sales Act
- New Jersey Clean Energy Act
- Truth in Consumer Contract, Warranty and Notice Act (TCCWNA)
File with the New Jersey Division of Consumer Affairs, the NJ Board of Public Utilities (BPU), or pursue private action under the Consumer Fraud Act which allows treble damages.
Solar Companies Active in New Jersey
Click any company to see full complaint history, AG actions, and your options.
Sunrun
BBB: B
2,847
BBB complaints
Top Complaints
- System underperformance compared to sales projections
- Lease escalator clauses not clearly disclosed at signing
Vivint Solar / NRG Energy
BBB: B+ACQUIRED
1,923
BBB complaints
Top Complaints
- Service quality decline after Sunrun acquisition
- Warranty claims unresolved for months after company transition
SunPower
BBB: A+BANKRUPT
1,876
BBB complaints
Top Complaints
- Warranty claims in limbo following Chapter 11 bankruptcy filing
- Premium pricing not reflected in system performance or service quality
ADT Solar
BBB: B
1,245
BBB complaints
Top Complaints
- Aggressive door-to-door sales tactics using ADT brand trust
- Sales reps implying solar is part of existing ADT security package
Momentum Solar
BBB: C
1,678
BBB complaints
Top Complaints
- High-pressure sales tactics with artificial urgency and expiring deals
- Significant energy production shortfalls versus written estimates
Sunnova Energy
BBB: B
1,345
BBB complaints
Top Complaints
- Dealer-installed systems with no direct Sunnova quality oversight
- Lease buyout amounts significantly exceeding fair market value
1,567
BBB complaints
Top Complaints
- Installation timelines extending 6-12 months past promised dates
- Unilateral price changes after contract signing
Palmetto Solar
BBB: C
1,123
BBB complaints
Top Complaints
- Extended installation delays of 4-8 months
- Customer service response times exceeding weeks
Grounds to Cancel Your New Jersey Solar Contract
- FTC 3-day right of rescission not honored at signing
- Misrepresentation of projected energy savings
- Undisclosed escalator clauses in your contract
- Truth in Lending Act (TILA) violations in financing documents
- System performance below contractual guarantees
- Solar company bankruptcy or change of ownership
- Deceptive sales practices under state consumer protection law
Key Regulatory Agencies in New Jersey
NJ Division of Consumer AffairsNJ BPUNJ AG Office
Frequently Asked Questions — New Jersey
Related Articles for New Jersey Homeowners
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