Solar Complaint Watchdog — Ohio
Solar Complaints in Ohio
Know Your OH Rights
Ohio's AG has addressed solar complaints including those from Pink Energy customers who were left with defective installations. The Consumer Sales Practices Act provides the primary enforcement mechanism.
#26
Solar Market Rank (US)
1+
Cities Monitored
3+
Companies Tracked
Free
Contract Review
Top Solar Complaints in Ohio
- !Monthly payment higher than pre-solar electric bill
- !Salesperson promised savings that never materialized
- !Federal tax credit not applied — loan balance increased
- !System producing 20–40% less than projected
- !Ohio solar company unreachable after installation
- !Escalator clauses never disclosed at signing
- !Roof damage or liens discovered during home sale
OH State Law Is On Your Side
Ohio homeowners have real legal options. Here are the key statutes that apply to solar contract disputes:
- Ohio Consumer Sales Practices Act
- Ohio Home Solicitation Sales Act
- Ohio Renewable Energy Portfolio Standard
File with the Ohio AG Consumer Protection Section, the Ohio PUCO for utility matters, or local building departments for installation quality issues.
Solar Companies Active in Ohio
Click any company to see full complaint history, AG actions, and your options.
ADT Solar
BBB: B
1,245
BBB complaints
Top Complaints
- Aggressive door-to-door sales tactics using ADT brand trust
- Sales reps implying solar is part of existing ADT security package
Pink Energy
BBB: FBANKRUPT
2,134
BBB complaints
Top Complaints
- Complete business closure leaving thousands with no warranty coverage
- Systems using defective or underperforming equipment
1,456
BBB complaints
Top Complaints
- Dealer fees of 25-40% hidden in loan principal amount
- Consumers unaware they signed a loan versus a lease
Grounds to Cancel Your Ohio Solar Contract
- FTC 3-day right of rescission not honored at signing
- Misrepresentation of projected energy savings
- Undisclosed escalator clauses in your contract
- Truth in Lending Act (TILA) violations in financing documents
- System performance below contractual guarantees
- Solar company bankruptcy or change of ownership
- Deceptive sales practices under state consumer protection law
Key Regulatory Agencies in Ohio
Ohio AG OfficeOhio PUCO
Frequently Asked Questions — Ohio
Related Articles for Ohio Homeowners
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Free — Ohio Homeowners
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Net Metering in Ohio
Net metering available for systems up to design capacity of customer's load