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Solar Complaint Watchdog — Puerto Rico

Solar Complaints in Puerto Rico
Know Your PR Rights

Puerto Rico has seen significant solar growth post-Hurricane Maria, with associated consumer complaints about installation quality, system failures during storms, and predatory financing targeting disaster-affected communities.

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#16
Solar Market Rank (US)
2+
Cities Monitored
2+
Companies Tracked
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Top Solar Complaints in Puerto Rico

  • !Monthly payment higher than pre-solar electric bill
  • !Salesperson promised savings that never materialized
  • !Federal tax credit not applied — loan balance increased
  • !System producing 20–40% less than projected
  • !Puerto Rico solar company unreachable after installation
  • !Escalator clauses never disclosed at signing
  • !Roof damage or liens discovered during home sale

PR State Law Is On Your Side

Puerto Rico homeowners have real legal options. Here are the key statutes that apply to solar contract disputes:

  • Puerto Rico Consumer Affairs Department Act
  • Puerto Rico Energy Public Policy Act
  • Puerto Rico Net Metering Regulations

File with the Puerto Rico Department of Consumer Affairs (DACO), the Puerto Rico Energy Bureau (PREB), or LUMA Energy for interconnection issues.

Solar Companies Active in Puerto Rico

Click any company to see full complaint history, AG actions, and your options.

1,345
BBB complaints

Top Complaints

  • Dealer-installed systems with no direct Sunnova quality oversight
  • Lease buyout amounts significantly exceeding fair market value
Get Free Help with Sunnova ContractView All 1,345 Complaints →
789
BBB complaints

Top Complaints

  • Dealer accountability gaps when installation problems arise
  • Lease and PPA escalator terms exceeding utility rate increases
Get Free Help with Sunnova ContractView All 789 Complaints →
View All Solar Companies in Puerto Rico →

Grounds to Cancel Your Puerto Rico Solar Contract

  • FTC 3-day right of rescission not honored at signing
  • Misrepresentation of projected energy savings
  • Undisclosed escalator clauses in your contract
  • Truth in Lending Act (TILA) violations in financing documents
  • System performance below contractual guarantees
  • Solar company bankruptcy or change of ownership
  • Deceptive sales practices under state consumer protection law

Key Regulatory Agencies in Puerto Rico

PR DACOPR Energy BureauLUMA Energy

Frequently Asked Questions — Puerto Rico

Related Articles for Puerto Rico Homeowners

foundationThe Most Complained-About Solar Companies in America (2026)We analyzed BBB complaints, CFPB filings, and state AG actions to rank the solar companies generating the most consumer complaints in 2026.foundationHow to File a Solar Complaint That Actually Gets ResultsMost solar complaints go nowhere because they're filed wrong. Here's the step-by-step process that actually gets companies to respond and regulators to act.foundationSolar Company Red Flags: What to Look For Before You SignBefore you sign a solar contract, learn the 12 warning signs that separate legitimate installers from companies that will leave you with regret and a bad roof.foundationThe 10 Most Common Solar Complaints and What They MeanFrom underperforming systems to roof leaks, these are the 10 complaints we see most often from solar homeowners — and what each one signals about your situation.
Free — Puerto Rico Homeowners

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Net Metering in Puerto Rico

Net metering available with caps under PREB regulations - high demand post-hurricane

Cities We Cover in Puerto Rico

San Juan→Ponce→

We Also Cover Homeowners In

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