Georgia homeowners can fight deceptive solar sales under the Georgia Fair Business Practices Act, which prohibits unfair or deceptive acts or practices in consumer transactions. File complaints with the Georgia AG at law.georgia.gov, the Georgia PSC at psc.state.ga.us for Georgia Power net metering disputes, and the Georgia State Licensing Board for Residential and General Contractors for installation defects. Georgia gives homeowners 3 business days to cancel in-home solicitation contracts.
Georgia's Solar Market and Its Problems
Georgia has seen rapid solar expansion driven by high Georgia Power rates, growing suburban housing, and aggressive solar canvassing particularly in the Atlanta metro, Savannah, and Augusta markets. Georgia-specific complaint patterns center on Georgia Power's relatively limited net metering program compared to other states — a detail that many sales presentations failed to adequately disclose — and summer production shortfalls from frequent afternoon thunderstorms that were not accounted for in annual projections.
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The Georgia Fair Business Practices Act
The Georgia FBPA prohibits unfair or deceptive acts or practices in consumer transactions. For solar homeowners, this covers false savings projections, misrepresented Georgia Power net metering rates, undisclosed escalator clauses, and high-pressure sales tactics. File FBPA complaints with the Georgia AG consumer protection division at law.georgia.gov. The AG can investigate, require restitution, and pursue civil penalties.
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Georgia Power's net metering program is regulated by the Georgia Public Service Commission. Georgia Power's net metering structure differs from many other state programs — export credits are lower than in states like California and New Jersey, and sales presentations that used generic solar economics without disclosing Georgia Power's specific program details frequently produced savings projections that were significantly overstated.
File complaints with the Georgia PSC at psc.state.ga.us for Georgia Power billing disputes and net metering credit shortfalls. The PSC has jurisdiction over Georgia Power's interconnection and metering policies.
Georgia Contractor Licensing
Solar contractors in Georgia must be licensed by the Georgia State Licensing Board for Residential and General Contractors. File complaints at gboc.georgia.gov for installation defects, warranty refusals, and contractor misconduct. The Board can require corrective work, pull bonds, and revoke licenses.
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