Illinois homeowners can fight deceptive solar sales under the Illinois Consumer Fraud and Deceptive Business Practices Act, which allows actual damages, punitive damages, and attorney fees. File complaints with the Illinois AG at illinoisattorneygeneral.gov, the Illinois Commerce Commission at icc.illinois.gov for ComEd and Ameren net metering disputes, and the Illinois Department of Professional Regulation for contractor issues. Illinois gives homeowners 3 business days to cancel in-home solicitation contracts.
Illinois Solar and Its Complaint Patterns
Illinois is a growing solar market driven by ComEd rates in northeastern Illinois and Ameren rates in central and southern Illinois, along with Illinois's Solar for All program and net metering requirements. Solar companies expanded aggressively into the Chicago suburbs and Downstate Illinois markets, and the complaint patterns that followed reflect both the scale of the expansion and specific Illinois issues around incentive misrepresentation and winter production shortfalls.
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Illinois Consumer Fraud and Deceptive Business Practices Act
The Illinois ICFA is a powerful consumer protection statute prohibiting unfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce. For solar homeowners, this covers false savings projections, misrepresented ComEd or Ameren net metering rates, undisclosed escalator clauses, and deceptive door-to-door sales tactics. The ICFA allows actual damages, punitive damages, and attorney fees — making Illinois consumer attorneys willing to take solar cases on contingency.
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Get My Free Case Review →ComEd and Ameren Net Metering in Illinois
Illinois's net metering rules changed in 2022 with the Climate and Equitable Jobs Act, which expanded solar incentives but also changed credit rate structures. Solar companies selling in Illinois during 2020 and 2021 used projections that did not account for these changes — and in some cases, reps in 2022 and 2023 were still using pre-CEJA projections without disclosing the new framework. File net metering and billing disputes with the Illinois Commerce Commission at icc.illinois.gov.
Illinois AG and IDFPR
File consumer fraud complaints with the Illinois AG at illinoisattorneygeneral.gov. The Illinois Department of Financial and Professional Regulation handles solar contractor licensing complaints. Illinois gives homeowners 3 business days to cancel in-home solicitation contracts under the Home Solicitation Sales Act.
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