It sounds impossible, but it happens regularly: a homeowner installs solar panels specifically to lower their electric bill, and their total monthly energy costs go up. Understanding why this happens is the first step toward addressing it.
The Two-Bill Problem
The most common scenario is what's called the "two-bill problem." The homeowner now has a solar loan or lease payment AND a remaining utility bill. If the system was undersized, or if the utility has minimum monthly charges, or if net metering credits are lower than projected, the combined total can exceed the original utility bill.
This is especially common when the sales presentation focused on the solar payment versus the utility bill comparison without disclosing that the utility bill wouldn't go to zero.
Escalators: The Hidden Payment Increase
Many solar loans and leases include annual payment escalators — typically 2–3% per year. This means your solar payment increases every year, while your utility bill may also increase. The compounding effect can result in total energy costs that are substantially higher than what you were paying before solar.
Escalators are often buried in the contract and not clearly explained during the sales process. If you weren't told about your escalator at the time of signing, that's a significant disclosure failure.
What to Do If Your Bills Went Up
Pull your original proposal and find the projected savings numbers. Compare those to your actual combined costs (solar payment + utility bill). If the gap is significant, document it carefully — this is the core of any complaint or legal challenge.
Contact your solar company in writing (email creates a paper trail) and request an explanation of the discrepancy. Their response — or lack of response — will be important documentation if you pursue further action.
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