When solar installation damages your roof, your most critical first step is getting an independent roofing inspector to document in writing that the penetration point — not a pre-existing condition — is the source of water intrusion. Solar companies consistently attempt to attribute roof damage to pre-existing conditions. Your written independent inspection report is the evidence that counters that characterization. Then file simultaneously with your state contractor licensing board and AG.
The Leak That Started After Installation
It might have started immediately after the panels went up — water stains on the ceiling, then mold in the attic. Or it might have taken a season or two, as desert heat cracked the sealant, or rain worked its way through an improperly sealed penetration point. Either way, you now have a leaking roof that was not leaking before the solar crew showed up. And the solar company has a response ready: it was pre-existing. The roof was already damaged. The installation had nothing to do with it.
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This response is so common, so scripted, that it suggests solar companies have legal teams who train field staff to say it. Here is how to fight it.
Step 1: Get an Independent Inspector Before Anyone Touches Anything
Do not let the solar company send a technician who then writes a report blaming the roof. Get your own independent roofing inspector — not affiliated with the solar company in any way — to assess the roof first. What you need from that inspector in writing: confirmation that the penetration points created by the solar installation are the source of water entry, and that no pre-existing damage at those specific locations was present before the installation. This written report is the foundation of your entire claim.
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Get My Free Case Review →Step 2: Document the Damage Immediately
Photograph everything: the exterior penetration points, the interior water staining, the attic damage, any mold. Date-stamp every photo. If water damage has spread to drywall, flooring, or structural elements, document that separately. Get estimates from at least two independent contractors for repair costs. These documents constitute your damage claim.
Step 3: Send a Formal Written Demand
Send the solar company a formal written demand letter with your inspection report attached, a detailed list of damages, repair cost estimates, and a 30-day deadline to begin repair or provide full compensation. State that you will pursue all available legal remedies if they fail to respond. Send this by certified mail with return receipt.
Step 4: File Regulatory Complaints
File immediately with your state contractor licensing board. In California that is the CSLB at cslb.ca.gov. In Texas, TDLR at tdlr.texas.gov. In Florida, DBPR at myfloridalicense.com. In Arizona, the ROC at roc.az.gov. These boards can require corrective work, pull contractor bonds, and revoke licenses. The CSLB arbitration program resolves claims under 12,500 dollars at low cost.
What About Homeowners Insurance?
Most solar leases require you to insure the solar equipment through your homeowners insurance. Your homeowners insurance may cover some roof damage — but if the solar company's installation caused the damage, the solar company is ultimately liable. Your homeowners insurer may pursue subrogation (reimbursement) against the solar company. Notify your insurer, but do not assume their payment resolves the solar company's liability.
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Solar roof damage claims are winnable — but documentation and timing matter. Get a free contract review at breakyoursolarcontract.com and find out your options.
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