On April 6, 2026, Texas Attorney General Ken Paxton issued Civil Investigative Demands to Sunrun, Freedom Forever, Lone Star Solar Services, and CAM Solar over alleged violations of the Texas Deceptive Trade Practices-Consumer Protection Act. Over 100 formal complaints are on file with the OAG. Texas homeowners with contracts from these companies should document everything, file their own OAG complaint, and get a case review before the investigation concludes — the DTPA allows triple damages plus attorney's fees.
Frances Holt opened her door in Houston in 2023. A Sunrun door-to-door salesperson stood on her porch. The pitch lasted 40 minutes: lower bills, outage protection, free solar. She signed.
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Three years later, Frances is staring down a $134,000 demand tied to that signed agreement. She is one name in a stack of over 100 formal complaints the Texas Attorney General's office had been quietly collecting — and on April 6, 2026, that stack became the foundation of the biggest solar fraud investigation in American history.
If you signed a Texas solar contract with Sunrun, Freedom Forever, Lone Star Solar Services, or CAM Solar, there is a real chance your contract is already part of the evidence pile. And a real chance you have legal leverage today that did not exist 13 days ago.
Stick with me. I'll walk you through what Texas AG Ken Paxton actually did on April 6, why the DTPA changes the math on your case, the exact documentation you need to pull in the next 5 minutes, and — toward the bottom — the two outcomes we typically get for Texas homeowners. Do not skip ahead. The middle is what the companies do not want you to see clearly.
Reviewed by the SolarComplaints.co editorial team — active Texas case tracking since January 2026
Based on 100+ homeowner cases reviewed. Updated with the latest state AG actions and federal enforcement developments.
What Texas AG Paxton Did on April 6, 2026
Attorney General Ken Paxton announced that his office is investigating possible violations of the Texas Deceptive Trade Practices-Consumer Protection Act (the DTPA) by four residential solar companies:
- Freedom Forever, LLC (also doing business as "Freedom Solar") — filed Chapter 11 bankruptcy nine days later on April 15, 2026
- SunRun, Inc. — the largest residential solar installer in the U.S. with 12.7% market share
- Lone Star Solar Services LLC
- CAM Solar Inc.
A Civil Investigative Demand — CID for short — is the step before the lawsuit. It is the AG telling a company: turn over everything, we are building a case. Specifically, investigators are demanding documents related to how these companies tracked customer electricity-bill changes, what warranties they honored, what their sales scripts said, how contracts were structured, and whether savings promises matched reality.
In Paxton's own words: "Thousands of Texans have been targeted by companies selling solar panel systems" — and the state intends to hold them accountable.
Here is the part most Texas homeowners miss: the DTPA lets you recover up to three times your damages if the violation was knowing, plus your attorney's fees. This is not a law where the state collects a fine and you get nothing. This is a law built for homeowners like you to get made whole — and then some.
The Complaints That Triggered This
The AG's office did not wake up one morning and decide to go after solar. The investigation was built on hundreds of real complaints from real Texas homeowners. The patterns show up in every case we review:
"The salesman promised my electric bill would disappear." The bill stayed the same, or went up, because the system was sized wrong or production numbers were inflated. (Full breakdown.)
"They said there would be no payment until the system was on." Loan payments started while panels sat disconnected on the roof for six months waiting on permits.
"I was told the tax credit would cover a huge chunk." Tax season came, the homeowner was retired or on a fixed income and could not use the credit. (Classic pattern — what to do.)
"Equipment was different from what I signed for." Different panels, different inverter, different warranty — sometimes a different installer entirely.
"The contract terms were not what the salesman said." Escalator clauses nobody mentioned, buyout formulas designed to be unreadable, transfer fees nobody warned them about. (Escalator clauses explained.)
⚡ Case File
Marcus R., Plano, TX — signed a Sunrun contract in 2022 for a $72,000 loan. Was told his electric bill would drop to "under $20/month." Two years later, utility bill was $140/month and lease payment was $168/month — totaling more than his pre-solar bill of $220. System was undersized by 28% from the sales proposal.
Timeline: Case submitted February 2026; under review as part of AG evidence. Case details anonymized; dollar amounts and patterns reflect actual reviewed files.
If any of this sounds like your story, keep reading.
📋 5-Minute Evidence Checklist
Do these in the next 5 minutes — before you do anything else:
- Screenshot every text or email from your solar salesperson. Search your inbox for their name or 'solar' and save copies.
- Download 12 months of electric bills from your utility website as PDFs — both pre-solar and post-solar months.
- Log into your solar production monitoring portal (Enphase, SolarEdge, etc.) and download monthly production reports.
- Save your signed contract and any sales proposals as PDFs in a folder labeled with today's date.
- Do not delete anything. Do not call the solar company. Do not sign anything new.
⚡ Don't Read Any Further Without Knowing This
Most Texas homeowners we review end up in one of two outcomes:
1. Contract completely canceled. You keep the system. That $30K, $80K, $150K loan? Gone.
2. Loan slashed 40–60%. $150K down to $75K. $70K down to $35K. Real numbers.
If we take your case and can't deliver either outcome after exhausting every angle — you get 40% of your fee back. In writing.
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A 15–20 minute expert case review covers every legal angle available to you — bankruptcy grounds, consumer fraud claims, material breach, dealer fee fraud, and more. Most homeowners qualify for full cancellation or a significant reduction.
Get My Free Case Review →Why This Investigation Changes Everything for Your Case
Before April 6, fighting a Texas solar contract on your own meant one homeowner versus a billion-dollar company with forced arbitration clauses and a legal team that does this for a living. The deck was stacked.
Now? The state of Texas is on your side of the table.
1. Discovery is already happening.
The AG is forcing these companies to hand over the same documents you would need to prove your case. When that evidence hits the public record, it becomes ammunition for your individual claim. (How AG evidence feeds individual lawsuits.)
2. The DTPA has teeth.
Triple damages, attorney's fees, and — critically — it applies to deceptive acts even if the company did not know they were deceptive. The bar is lower than you think.
3. Arbitration clauses get weaker in fraud cases.
Solar companies love forced arbitration because it buries disputes. But when the fraud is systemic and the AG is investigating, courts have more room to find arbitration clauses unconscionable and let cases into real court.
4. The clock is ticking on them, not you.
Under Texas law, you generally have two years from discovery of the deception to file a DTPA claim. "Discovery" can mean the moment you found out — which, for a lot of people, is going to be right now, reading this article. (Texas solar laws explained.)
⚡ Case File
Jennifer S., San Antonio, TX — signed a Freedom Forever contract in 2021 for a $58,000 loan. Sales rep told her she qualified for the full 30% federal tax credit — $17,400. At tax time, her CPA confirmed she had almost no tax liability as a retiree and could claim only $1,200. Net loss of $16,200 she had factored into her "savings" math.
Timeline: Case under active review; statute of limitations clock started when she learned the truth at tax time 2022. Case details anonymized; dollar amounts and patterns reflect actual reviewed files.
What You Can Do Right Now
Do not wait for the AG to finish the investigation. That could take 18 months or longer, and a state settlement does not automatically put money back in your pocket. Here is the order:
1. Pull your contract, sales quote, and every text and email. The gap between what was promised and what was signed is your case.
2. Pull 12 months of electric bills — pre-solar and post-solar. The AG is specifically investigating misrepresented savings. If your post-solar bill plus your loan or lease payment is higher than your old bill, that is documented damages.
3. File a complaint with the Texas OAG. It is free, takes 15 minutes, and joins your story to the pile the AG is already building.
4. Check your 3-day cooling-off period — and do not assume it is gone. For door-to-door sales in Texas, the 3-day right of rescission is the floor. If the company did not properly disclose that right, your window may still be open years later. (Cooling-off period options.)
5. Do not call the solar company to "work it out." Every call is recorded. Every email is saved. You are not negotiating with a neighbor — you are talking to a company whose legal team is currently responding to a state investigation.
6. Get a free case review. Which brings us to the part I told you not to skip.
Here Is What Actually Happens When We Take Your Case
We are not a referral mill. We review every case before we take it. If you meet the criteria — and most homeowners reading an article like this one do — here is what typically happens:
Outcome #1: Your contract gets completely canceled. You keep the system.
Read that again. That $30,000 loan, that $80,000 loan, that $150,000 loan — gone. Wiped. And the equipment on your roof? You keep it. It is yours. Hire a local electrician or solar tech to clean it up and tie it in properly, and you have got a functioning solar system for the cost of a service call.
Not a typo. That is the best-case outcome, and it is what we push for on every case we accept.
Outcome #2: Your loan gets massively reduced. Typically 40% to 60%.
Every case is different, but the pattern is consistent:
- A $150,000 loan knocked down to around $75,000
- A $70,000 loan cut to $35,000
- A $175,000 loan restructured to something you can actually live with
If we cannot completely kill the contract, we fight like hell to get the principal slashed — and we have a track record of doing it.
If we take your case and cannot deliver either outcome?
You get 40% of your fee back after we have exhausted every angle. That is our guarantee, in writing. Nobody else in this space puts that on paper. We do — because we only take cases we believe in.
The Bottom Line
A state AG does not issue Civil Investigative Demands to four major companies because of a few grumpy customers. They do it because the evidence is overwhelming. The Texas AG already has more than 100 formal complaints in hand — and thousands of online complaints they have been quietly cataloging.
If your Texas solar contract is not what you were promised, you are not crazy. You are not the only one. You are not stuck. And right now, in April 2026, the wind is at your back in a way it has not been in ten years.
The homeowners who act in the first 90 days of a major AG investigation almost always come out better than the ones who wait. Courts move faster. Settlements get richer. Companies cave quicker when they are already bleeding.
Do not wait for your neighbor to get out of their contract first. Do not wait for the AG to wrap up in 2027. Move now.
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Worst case: you find out you don't have a case and you got peace of mind. Best case: in a year, you're sitting on a free system and a loan that no longer exists.
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✅ Outcome 1: Contract fully canceled — keep equipment, zero payments, free system for 25+ years
✅ Outcome 2: Contract reduced 30–60% — dramatically lower monthly payments
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Related Reading
- Freedom Forever Files Chapter 11 — Full Breakdown
- Sunrun Complaints in Texas
- Freedom Forever Complaints in Texas
- How to Cancel a Solar Contract in Texas
- Texas Solar Laws & Homeowner Rights
- How to Get Out of a Solar Contract Legally
- 8 Solar Salesman Tricks to Watch For
- Solar Company Forged My Signature
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