Sunnova Solar Complaints in Florida — What Homeowners Report (2026)
Florida Sunnova customers face post-bankruptcy service uncertainty, PPA billing disputes, and contracts that are hard to exit. Here's what Florida law gives you.
Quick answer
Sunnova solar complaints in Florida most commonly involve post-bankruptcy service uncertainty following Sunnova's 2025 Chapter 11 filing, PPA billing disputes, systems that underperform promised savings, and contracts that are difficult to exit. Florida homeowners have a 3-day right to cancel door-to-door contracts and strong remedies under Florida's Deceptive and Unfair Trade Practices Act (FDUTPA) for homeowners who were misled during the sales process.
Florida is one of Sunnova's largest markets — thousands of Florida homeowners signed Sunnova leases and PPAs before the company filed for Chapter 11 bankruptcy protection in early 2025. Now those homeowners face a combination of ongoing billing and service issues, uncertainty about long-term contract performance, and the complexity of dealing with a company in bankruptcy reorganization. Here's what Florida law gives you.
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Sunnova's Bankruptcy and Florida Customers
Sunnova filed for Chapter 11 bankruptcy protection in early 2025. For Florida homeowners with existing Sunnova contracts, this creates several immediate concerns. First: will my system continue to be monitored and serviced? During the bankruptcy, existing contracts are expected to remain in force and operations are expected to continue — but the level of service quality during a bankruptcy reorganization can decline. Second: what about my warranty? Warranty claims filed during bankruptcy may be treated as pre-petition claims and may be worth less than face value if the company reorganizes or liquidates.
Third, and most immediately actionable: homeowners with unresolved pre-bankruptcy claims — billing disputes, production guarantee shortfalls, misrepresentation claims — need to monitor bankruptcy proceedings and consider filing a proof of claim to preserve their legal rights. The bankruptcy court sets deadlines for filing claims; missing those deadlines can eliminate your ability to recover damages.
Pre-Bankruptcy Sunnova Florida Complaints
Sunnova Florida complaints before the bankruptcy involved PPA billing disputes, production shortfalls that weren't reflected in billing adjustments, customer service that became difficult to reach, and roof damage claims that weren't resolved. Florida homeowners on PPA agreements were paying per kilowatt-hour at Sunnova's escalating rate — and when systems underperformed, the financial gap between promise and reality was significant. Learn more about solar savings misrepresentation claims.
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Florida's Deceptive and Unfair Trade Practices Act (FDUTPA) prohibits unfair or deceptive acts, including false savings representations and undisclosed contract terms. FDUTPA allows recovery of actual damages and attorney's fees. The Florida AG at myfloridalegal.com actively investigates solar company complaints. Florida's 3-day right of rescission applies to home solicitation contracts.
For bankruptcy-related claims, consult a bankruptcy attorney or solar attorney about filing a proof of claim in the Sunnova bankruptcy proceeding. Deadlines are critical. See how to cancel a Florida solar contract.
What to Do Next
If you have an unresolved Sunnova Florida dispute, act immediately given the bankruptcy proceedings. Get a free review at breakyoursolarcontract.com to understand both your FDUTPA options and any bankruptcy proof-of-claim considerations.
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Frequently asked questions
What happened to Sunnova in Florida?
Sunnova filed for Chapter 11 bankruptcy in early 2025. Florida homeowners with Sunnova contracts should monitor bankruptcy proceedings and consider filing a proof of claim if they have unresolved disputes.
Will my Sunnova Florida system keep working during bankruptcy?
Existing contracts are expected to remain in force during bankruptcy reorganization, but service quality may decline. Monitor your system's performance and document any service failures.
Can I cancel my Sunnova contract in Florida?
Florida's 3-day right of rescission applies to door-to-door contracts. After that, FDUTPA misrepresentation claims may apply. The bankruptcy adds complexity — consult an attorney about your specific situation.
What are the most common Sunnova complaints in Florida?
Florida Sunnova complaints most commonly involve PPA billing disputes, production shortfalls, post-installation customer service failures, and roof damage claims that weren't resolved pre-bankruptcy.
How do I file a claim in the Sunnova bankruptcy?
Monitor the Sunnova bankruptcy docket for proof-of-claim deadlines. Filing a proof of claim is the mechanism for preserving your rights to recover damages in the bankruptcy proceeding. Consult a bankruptcy attorney promptly.
How do I file a Sunnova complaint in Florida?
File with the Florida AG at myfloridalegal.com, the CFPB, and the BBB. Also consult an attorney about the bankruptcy proof-of-claim process if you have pre-bankruptcy claims.