Sunnova Complaints Georgia (2026): FBPA Rights After Sunnova Bankruptcy

Thousands of Georgia homeowners made what seemed like a sensible long-term investment: a solar lease or power purchase agreement with Sunnova Energy, one of the largest residential solar companies in the country. But in February 2025, Sunnova filed for Chapter 11 bankruptcy protection, shattering the promises made to customers across the Peach State. Georgia had been one of Sunnova's key growth markets, and the collapse has left homeowners from Atlanta to Savannah dealing with non-functional monitoring, ignored service calls, and contracts being managed by a bankruptcy trustee instead of the company they signed up with. This guide explains your rights under Georgia law and what you can do right now.

What the Sunnova Bankruptcy Means for Georgia Customers

Sunnova's February 2025 Chapter 11 bankruptcy filing marked the end of normal operations for a company that had aggressively expanded into Georgia's growing solar market. Georgia's sunny climate and favorable net-metering rules had made it an attractive target for Sunnova's door-to-door sales force and network of third-party installers. The result was thousands of homeowners locked into 20-year leases and PPAs with a company that can no longer honor its end of the bargain.

Since the bankruptcy, the most immediate impacts for Georgia customers include: monitoring systems going dark, leaving homeowners with no visibility into whether their panels are producing electricity; warranty claims being routed into the bankruptcy process with little chance of timely resolution; maintenance and repair requests going unanswered; and billing continuing through the bankruptcy estate despite zero service delivery in return.

Georgia's AG Office of Consumer Protection has received an increasing volume of solar-related complaints, reflecting a broader national pattern of companies like Sunnova leaving homeowners in the lurch. For a deeper look at Sunnova's corporate situation, see our Sunnova company profile.

What Georgia Homeowners Are Reporting

At SolarComplaints.co, we have been tracking complaints from Georgia Sunnova customers closely. The patterns we see include:

• Monitoring blackouts: Sunnova's app has stopped providing real-time data, leaving customers unable to tell if their systems are producing power or sitting idle.
• No response to service requests: Homeowners report filing service tickets online and never receiving a response — sometimes for months. In some cases, warranty claims for inverter failures and panel damage have been completely ignored.
• Continued billing despite inactivity: Lease and PPA payments are still being collected even as Sunnova's service obligations go unmet.
• Roof damage left unresolved: Several Georgia homeowners report installation-related roof damage that Sunnova has not addressed, leaving them to pay for repairs out of pocket.
• Real estate complications: Prospective buyers are walking away from home purchases due to Sunnova systems on the roof, complicating the sale and refinancing process for affected owners.

Read our full guide on what to do when your solar company goes out of business for broader context on this growing problem.

Your Legal Options in Georgia

Georgia homeowners have significant legal protections available. The most relevant is the Georgia Fair Business Practices Act (FBPA), O.C.G.A. § 10-1-390 et seq., which prohibits unfair or deceptive acts or practices in consumer transactions. Sunnova's marketing practices — including representations about monitoring reliability, warranty durability, and corporate stability — may have constituted deceptive trade practices under the FBPA if they were materially false or misleading.

Under the FBPA, Georgia consumers who prevail in a civil action can recover actual damages, plus additional damages at the court's discretion for willful violations. Attorney's fees and court costs may also be recoverable, which helps make legal action feasible for individual homeowners.

Additional legal options for Georgia Sunnova customers include:

• Breach of contract claim: If Sunnova has failed to provide monitoring, maintenance, or warranty services as specified in your agreement, you may have grounds to rescind the contract and seek restitution.
• Georgia AG complaint: The AG's Office of Consumer Protection actively pursues solar industry misconduct and can seek restitution on behalf of groups of consumers, amplifying individual complaints.
• Bankruptcy proof of claim: Filing in Sunnova's bankruptcy case preserves your status as a creditor and may allow you to recover some portion of damages in any reorganization or liquidation.

See our full guide on how to cancel a Sunnova contract and the Sunnova bankruptcy overview for more detail.

What to Do Right Now

Georgia homeowners affected by the Sunnova bankruptcy should take action promptly. Bankruptcy proceedings move on court timelines, and missing key deadlines can eliminate your ability to recover damages. Here's a practical action plan:

1. Document everything: Compile your original solar contract, all invoices and payment records, any written communications with Sunnova, monitoring screenshots, and photos of system or roof issues. Build the most complete paper trail you can.
2. File a proof of claim in bankruptcy court: Sunnova's Chapter 11 case is pending in the U.S. Bankruptcy Court for the Southern District of Texas. Filing a proof of claim ensures you are recognized as a creditor and preserves your right to participate in any recovery. Court forms are available online at no charge.
3. Consult a Georgia solar attorney: A lawyer experienced with the FBPA and solar contract disputes can evaluate whether you have grounds for contract cancellation, damages, or both. Many offer free initial consultations for Sunnova customers.
4. Get a free review at breakyoursolarcontract.com: Their specialists review solar contracts under state law and have helped homeowners in Georgia and across the country find exits from problematic agreements.

You entered into your Sunnova agreement in good faith. Georgia law provides meaningful protections when companies fail to deliver on their promises. Don't wait — visit our Georgia solar complaints page to see more resources and connect with others in your situation.