Texas homeowners can cancel a solar contract within 3 business days of signing if it was the result of a door-to-door or home solicitation sale, under the Texas Home Solicitation Act. After that window, the Texas Deceptive Trade Practices Act (DTPA) provides powerful remedies — including treble damages and mandatory attorney's fees — for homeowners who were misled about savings, system performance, or contract terms.
Texas is one of the most active solar markets in the country and one of the most litigated. The combination of aggressive door-to-door sales operations targeting Houston, Dallas, San Antonio, and Austin homeowners, and the Texas DTPA's unusually powerful consumer protection provisions, means Texas solar homeowners have real options when they've been misled. Here's the complete picture of how to cancel or exit a solar contract in Texas.
The 3-Day Right to Cancel in Texas
Texas's Home Solicitation Act gives homeowners an unconditional right to cancel any contract over $25 signed at their home following an unsolicited sales visit, within 3 business days. The seller must provide you with a written notice of this right in Spanish and English if you negotiated in Spanish. If they failed to provide this notice, or if it was inadequate, your cancellation window extends — and the company's ability to enforce the contract may be severely limited.
Cancel in writing, sent by certified mail to the company's address in your contract. The cancellation is effective when sent. Keep your receipt. Send a simultaneous email to the company for additional documentation.
The Texas DTPA: Your Most Powerful Tool
The Texas Deceptive Trade Practices Act is one of the most powerful consumer protection statutes in the country. It allows recovery of actual damages, and for knowingly committed violations, up to three times those damages. The losing party in a DTPA case pays the winner's attorney's fees — which means Texas solar attorneys regularly take misrepresentation cases on contingency because the fee risk lies with the solar company, not the homeowner.
DTPA violations in solar sales typically include: false savings representations (promising your bill will go to zero), false claims about government programs, undisclosed dealer fees on GoodLeap or Mosaic loans, misrepresentation of your right to cancel, and false statements about system output or production guarantees. Any of these, if proven, can support a DTPA claim.
Company-Specific Texas Solar Issues
The companies generating the most Texas solar complaints include Sunrun, Freedom Forever, and GoodLeap (as the primary financing vehicle). Texas-specific issues include dealer fees added to GoodLeap loan principals without disclosure, savings projections that don't account for Texas's volatile electricity market and ERCOT rate fluctuations, and door-to-door operations targeting Spanish-speaking homeowners with pitches that aren't properly documented in Spanish as required.
The Houston solar complaint volume is particularly high, along with complaints from Dallas, San Antonio, and Austin.
Step-by-Step: How to Cancel Your Texas Solar Contract
Step 1: Check your contract for the rescission notice — is it present, and was it in both English and Spanish if your negotiations were in Spanish? Step 2: Document every sales promise in writing immediately. Step 3: Compare your Oncor, AEP, or other Texas utility bills before and after installation. Step 4: File with the Texas AG Consumer Protection Division (texasattorneygeneral.gov), the BBB, and the CFPB. Step 5: Get a free contract review — see the complete guide on how to legally exit a solar contract.
What to Do Next
Texas DTPA cases are among the most actionable solar consumer claims in the country. If you were misled, you have real leverage. Start with a free contract review at breakyoursolarcontract.com — identify your grounds before paying an attorney.
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